Update - We are continuing to investigate this issue.
Jan 20, 10:35 EST
Jan 20, 10:35 EST
Investigating - We are currently investigating two issues at present:
EMAIL PROCESSING:
Intermittent emails are getting stuck in data parsing queue after import
These emails can be manually re-queued for parsing
WEBHOOK SEND DELAYS:
Customers may experience a delay in webhook sending during peak hours (1000-1400EST)
We have already begun testing possible solutions and will follow up with updates when available.
Jan 20, 10:34 EST
EMAIL PROCESSING:
Intermittent emails are getting stuck in data parsing queue after import
These emails can be manually re-queued for parsing
WEBHOOK SEND DELAYS:
Customers may experience a delay in webhook sending during peak hours (1000-1400EST)
We have already begun testing possible solutions and will follow up with updates when available.
Jan 20, 10:34 EST
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Mailparser Website
Operational
Incoming Mail Servers
?
Degraded Performance
Parsing Engine
?
Operational
Webhooks
?
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage