Incident Start: 30 November 2023, 16:30 UTC Incident End: 30 November 2023, 21:15 UTC
On 30th November 2023, a Gmail service disruption resulted in delayed delivery of emails from Gmail. If you use Gmail to send emails to Mailparser, please be aware that there may be delays in email reception. Gmail auto-retried emails sent during the duration should have been delivered.
Impact: Emails sent from Gmail to Mailparser during the incident window were delayed. Gmail auto-retried emails sent during the disruption should have been delivered.
Affected Services: Emails received from Gmail.
Unaffected Services: All other Mailparser services remain unaffected. Users utilizing other email service providers were not affected.
Next Steps: If you use Gmail to send emails to Mailparser, check if all emails sent during the duration were delivered to your Mailparser inbox.
If you have any further concerns or questions, please don't hesitate to contact our support team.